Finxeed is the data controller for personal information and has its registered office Menara Bangkok Bank, Unit 1-30-05, Level 30 Berjaya Central Park, 105, Jln Ampang, Kuala Lumpur, 50450 Kuala Lumpur. For inquiries and the exercise of rights connected to the processing of your personal information, you can contact Finxeed at [email protected]

You provide us a lot of the information we need to know about you when you use our services. In particular, this includes:

• Specifically, if you create an account, give us personal information, place a purchase, take part in a project or event, or get in touch with us through customer support or social media. Your name, last name, phone number, and email address are examples of identification and contact information.
• Your postal address, birthdate, username, password, and any warranty claim you may have filed are also required. Payment data include your bank account information; and other data, such as records of communication between you and our company or information about any warranty claims.
• Your personal data that we voluntarily collect from you when you use our products or services. These include details about your device (such your IP address), specifics regarding how you use a website (including the time and date of your visit and the nation from which you visited the website), and specifics regarding how you use a service.
• Third parties may provide us with information about you if you choose to link your social networking accounts to your account on the website. The suppliers of the trading platforms on which you decide to use our services to trade are an example of these third parties. Data from social networks (such as profit or loss) and financial data (such as the type of instrument, the start and end times of a trade) are both incorporated.

• Personal Data: Identification information, contact information, additional information, and data from social media.
• Legal basis for the processing: The submission of certain personal data is important for the fulfilment of the contract since we cannot create your user account without them.

We process your personal data in an encrypted database on computers and other devices. In order to ensure protection against unauthorised access or unauthorised alteration, disclosure or destruction of the data that we collect and process, we have adopted organisational and technical measures to secure them, which we strictly adhere to.

Personal data is processed to the extent and for the time necessary to fulfil the aforementioned goals, or for the duration expressly set forth by law. The personal information is then destroyed or made anonymous. The following timeframes are used in our processing of personal data:

• Personal data is handled for the necessary amount of time, but no longer than ten years after the last contract was terminated, in order to fulfil the contract and to fulfil rights and responsibilities associated to it, including any complaints, the resolution of damage claims, or related litigation.
• Personal data is handled for a maximum of five years from the conclusion of the last contract between us, or until you object or unsubscribe from the business communications, in order to send business communications without your consent;
• We typically process personal data for a maximum of six months in order to improve our services;
• We process personal data for the duration specified by the applicable legal laws in order to comply with our legal duties (for example, tax regulations require that personal data be processed for a period of 10 years from the issuance of the pertinent paperwork for your order);
• If you have consented, for the time frame laid out in the consent.
• TRANSFERS OF AND SHARING OF DATA WITH THIRD NATIONS

We transfer or make your data available to the following people, in particular, so they can assist us in providing our services:

1. The provider of the trading platform, to allow you to carry out the simulated trades.

2. Other third parties who assist us in maintaining our website and offering our services, such as other members of our group, hosting and cloud service providers, financial institutions and operators of payment systems, companies that offer customer support tools and services, IT companies and system administrators, marketing and communication agencies, consultants, and postal service providers.

Additionally, we may disclose your information to others with whom you have consented, as well as when doing so is required by law, a court order, or another legally enforceable judgement. Each of these organisations, to whose personal data are transmitted, is legally required to secure your personal information as required by law and to use it only as directed by us.

As controllers, certain third parties gather personal data for their own uses. In this situation, their own policies on the processing of personal data must be followed.

By sending a request to us through email at [email protected] , you can exercise all of the rights listed below, including your right to the erasure of personal data and the right to withdraw your consent. Alternatively, you can use the contact information in Section 1 of this Privacy Policy. There are no required words for your request, but please be as clear as possible so that we can assist you (e.g., include your name, the right you wish to exercise, the action you would like us to take, the specifics of the personal data you want deleted, etc.).

You may exercise the following rights in relation to the processing of personal data:

We reserve the right to unilaterally modify this policy, but we will only do so if it is absolutely necessary. The most recent version of this policy can be seen in your Client Section.